Privacy Policy

1. Information We Collect

At NovaBuy, we collect information to provide you with a seamless shopping experience and improve our services.

  • Personal Information: When you place an order, create an account, or contact us, we may collect details such as your name, email, phone number, billing and shipping addresses, and payment details.
  • Non-Personal Information: We also collect IP addresses, browser type, device information, and browsing behavior to enhance website functionality and optimize user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders securely.
  • Enhance customer service and personalize your shopping experience.
  • Send promotions, offers, and updates (if subscribed).
  • Communicate order status, shipping details, and customer support inquiries.
  • Analyze website traffic and improve site performance.

3. Sharing Your Information

Your privacy is our priority. We do not sell, rent, or trade your personal data. However, we may share your information with trusted third-party service providers to facilitate our services, including:

  • Payment Processors: Secure handling of transactions.
  • Shipping Providers: Efficient fulfillment and delivery of orders.
  • Analytics & Marketing Services: Website optimization and customer insights.

These partners are strictly required to protect your data and use it only for authorized purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, save cart preferences, and analyze website activity. You can manage cookie settings through your browser, though disabling them may affect certain site functionalities.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access or misuse. Payment transactions are encrypted using SSL technology, ensuring your information remains secure.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your data.
  • Opt-out of marketing emails by clicking “unsubscribe” in emails or contacting us.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy policies, and we recommend reviewing their terms before sharing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any modifications will be posted on this page and become effective immediately. We encourage you to review this policy periodically.

By using NovaBuy, you agree to our Privacy Policy. Your trust is essential to us, and we are committed to protecting your personal data. If you have any questions, feel free to contact us!